Payment And Fraud Policies
✅ To purchase a 'Paid Membership', User have to register as a FREE/Unpaid member. Once User is registered with ProfessionalsMatrimony.com. By using dashboard or other instructions, you can choose the appropriate membership and follow all the instruction to make payments.
✅ We offer a wide range of Indian and International payment options. User can make payments using major Credit Card, Debit Card, Net Banking (Indian Banks Only) and by Check/Cheque/Draft payable in Indian banks only.
✅ Every payment transaction you do on ‘ProfessionalsMatrimony.com’ is 100% secure. All payments are processed using highly secure network of Payment Gateways. This gateway uses one of the highest security levels available in the industry. To provide you with highest level of security of the sensitive data ProfessionalsMatrimony.com does not collect and store any payment related data (Credit/Debit Card and Account details). We redirect you to secure site of our Payment Gateway partners to enter sensitive payment data directly on the interface provided by them.
✅ Ideally, for online payment using Credit Card, Debit Card and Net Banking the account is activated within 24-48 hours. If you are using check/cheque/draft, then account will be activated within 48 hours after the payment realization in Service Provider account. In case of public holidays or some technical issue in payment clearance this activation may take some more time.
✅ All services which are defined by any Time Period indicated in Months shall imply one month to be equal to 30 days and for any longer duration services the total duration in days will be the number of months multiplied by 30.
✅ Your package will expire once the duration for which you have purchased membership is over. You can renew your package 30 days prior to its expiration to continue accessing the features.
✅ All membership purchases at ProfessionalsMatrimony.com are final. Service Provider does not refund or cancel any membership fees. Membership is co-extensive with the profile. Membership expires as soon as the profile is deleted or terminated, and cannot be reactivated. No refunds will be made in case profile is deleted or inactivated or terminated. Any exceptions to refund policy will be made at the sole discretion of ProfessionalsMatrimony.com. Only in situation where user upgrades to a higher package then ProfessionalsMatrimony.com management may decide to refund money for unused month(s).
✅ No refund will be made if you upgrade in the last month of the membership plan. All refunds will be made in Indian Rupees. In case of international credit/debit card the Payment Gateway will convert it to equivalent amount in your local currency at the time of refund. That may not be same as conversion rate charged when the payment was made. In addition, banks and issuing authorities may deduct some additional fee which Service Provider will not be responsible for.
✅ For any further queries regarding making payments or payment that you have already made to ProfessionalsMatrimony.com, contact our Customer Support.